Labor Union Solution Support (ENG)

Helsinki, Finland

SprintIT is a rapidly growing consulting, service, and software company in the modern ERP market. Our solutions and services are based on the Odoo business apps and our own custom-made apps. One of SprintIT’s greatest strengths is that it is made up of people from different language areas and working cultures. With our 50 specialized consultants and developers spread across Finland and India, we are available for about 200 customers in Finland and Nordic countries every day.

We think the old closed systems are yesterday and the future lies in open-source solutions. We offer an interesting opportunity to be involved in building the business systems of the future, based on open Odoo technology. Do you want to become one of the Sprinters? With us, ERP is made easy.


Our continuous service team is the link to our customers' success and growth. At this time, we have room for a proactive and self-driven Labor Union Solution Support in our growing Sprinter team. Do you know how different labor unions operate in Finland but are looking for something new? Just keep reading and you might find out what it is!


Our customer base is wide and operates in various industries, so you can get involved in interesting and varied projects. Our Sprinter culture is based on continuous improvement and development. In this position, you get to influence your own job description and get to develop our operations.


As a Labor Union Solution Support, these could be your tasks:


  • Serve as a day-to-day contact for assigned accounts/customers, building trust and report while identifying areas of opportunity, highlighting best practices, and documenting them

  • Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals

  • Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time

  • Collaborate, problem solve, and/or strategize upcoming client meetings with team members

  • Prepare necessary documentation or visuals for clients to solve common issues and analyze trends to identify areas of improvement

  • Work with the sales and marketing team to drill customer references and develop case studies


The following would make you excellent in the role:


  • Experience working with any Association or Labour Union (NPOs) is good to have.

  • Strong verbal and written communication skills in Finnish 

  • Analytical and process-oriented mindset

  • Comfortable working across multiple departments in a deadline-driven environment

  • Active team player, self-starter, and multitasker who can quickly adjust to priorities

  • Love learning about new technology and finding ways to tweak what we have, to get the maximum juice out of it

  • Desire to learn new developments in technology and help customers strategically implement the same

  • Organized multi-tasker who loves working with short deadlines and loves pressure. Basically, trying to keep up with all the tasks assigned and taking on more.


Also included in the Sprinter package:


  • The friendliest Sprinter community of like-minded and international IT people

  • A manager who appreciates you as a person

  • Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies

  • Extended medical / health insurance program designed to attend our teams’ need

  • Flexible work time and location, HQ in Pitäjänmäki, Helsinki 

  • Choose your preferred OS and tools you need to be the best

  • Casual events, Tuesday & Thursday coffees, team lunches, annual company events etc.

  • Lunch vouchers, coffee, drinks & snacks provided at the office


Sounds good? In case you recognize that this could be the one for you, just leave your application right now because we can’t wait to get to know you! The last day of application is on August 31st, so act fast. We’ll read all the applications and get back to you as soon as possible!


If you come up with any questions or want to have a quick chat before making any further decisions, just reach out to Annika Flang, and she’ll be happy to help you! 


We are Sprinters! Want to see what we are like in daily life? Get to know our fun side on Instagram: @sprintitpeople!