ERP Application Support Specialist

Helsinki, Finland

SprintIT is a rapidly growing consulting, service, and software company in the modern ERP market. Our solutions and services are based on the Odoo business apps and our own custom-made apps. One of SprintIT’s greatest strengths is that it is made up of people from different language areas and working cultures. With our 50 specialized consultants and developers spread across Finland and India, we are available for about 200 customers in Finland and Nordic countries every day.

We think the old closed systems are yesterday and the future lies in open-source solutions. We offer an interesting opportunity to be involved in building the business systems of the future, based on open Odoo technology. Do you want to become one of the Sprinters? With us, ERP is made easy.


We have room for a proactive and self-driven ERP Application Support Specialist in our growing Sprinter team. Our continuous service team is the link to our customers’ success and growth.


Your role is to take care of customer support and development needs. You will be assisted by other members of the team and, if necessary, experts from other teams.

You would be part of a fixed project team, where you would actually know your colleagues and their ways of working. Have previous experience in ERPs and looking for a new technical angle in your career? This role might be definitely for you! 


Our customer base is wide and operates in various industries, so you can get involved in interesting and varied projects. Our Sprinter culture is based on continuous improvement and development. In this position, you get to influence your own job description and get to develop our operations.

 Our IT responsibilities and the stack you will be working with:


  • Python programming in the MVC framework

  • PostgreSQL relational databases

  • Integration technologies such as HTTP, XML, XSL, JSON

  • Linux server environments


As an ERP Application Support Specialist, you would


  • Design, develop, debug, and implement Odoo ERP Software or major enhancements to existing Odoo Software

  • Understand the "Odoo way of doing things" to guide the requirements

  • Providing our customers and resolving customer issues by performing root cause analysis

  • Resolve problems with applications and respond to suggestions for improvements and enhancements

  • Perform Security Patching and updates

  • Assist in the evaluation and recommendation of application software packages, application integration, and testing tools

  • Assist customers as needed by providing support for business applications including diagnosing complex problems requiring extensive analysis and troubleshooting


What will help you to be excellent in your role as an ERP Application Support Specialist:


  • You don’t need to have experience in Odoo, any kind of experience in developing ERP systems architecture will ensure you success

  • Experience with the systems development life cycle, software development frameworks, methodologies, and best practices

  • Advanced proficiency in determining the causes of application errors and repairing them

  • Demonstrable experience as an Application Support Engineer in a related field is a big plus

  • You are a person who loves to solve complex problems and have the analytical mindset to tackle them together with your team

  • Excellent verbal and written communication skills both in Finnish and English; be able to communicate effectively at all levels of the organization


Also included in the Sprinter package:


  • The friendliest Sprinter community of like-minded and international IT people

  • A manager who appreciates you as a person

  • Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies

  • Extended medical / health insurance program designed to attend our teams’ need

  • Flexible work time and location, HQ in Pitäjänmäki, Helsinki 

  • Choose your preferred OS and tools you need to be the best

  • Casual events, Tuesday & Thursday coffees, team lunches, annual company events etc.

  • Lunch vouchers, coffee, drinks & snacks provided at the office


In case you recognize that this could be the kind opportunity you’d enjoy, just leave your application right now because we can’t wait to hear from you – we’ll read all the applications and will get back to you as soon as possible! The last day of application is on August 31st. 


If you come up with any questions or want to have a quick chat before making any further decisions, just reach out to our HR Manager Jitendra by email


We are Sprinters! Want to see what we are like in daily life? Get to know our fun side on Instagram: @sprintitpeople!