Hey! Want to join a friendly and skilled team, where we are actually making ERP easy?
At SprintIT, we’re an IT company on a cool mission; making ERP easy for our customers with open-source Odoo solutions. With 50 specialists in Finland and India - Sprinters, as we call them - we support around 200 customers every day. Our team is made up of people from diverse backgrounds, cultures, and languages, which is one of our biggest strengths.
We believe old, closed systems are a thing of the past. The future is open, and we’re excited to be building it together with Odoo, the fastest growing business software in the world!
Interested to be one of us Sprinters? Read on!
What's the role about?
We’re looking for an Odoo Application/Technical Support Specialist to join our team. Don’t worry if you haven’t worked with Odoo before—what matters most is your passion for problem-solving and your drive to learn. Your job will be to help users get the most out of Odoo, troubleshoot issues, and ensure everything runs smoothly.
Here’s what you’d be doing:
- Help users by providing first-level technical support, answering questions, and solving Odoo-related issues (we’ve got your back for the tricky ones!).
- Guide users through Odoo modules like sales, CRM, accounting, and inventory — we’ll train you to be a master in system functionality and configurations.
- Perform basic troubleshooting and system monitoring, and help keep things running smoothly by testing updates and resolving minor bugs.
- Collaborate with our technical team to implement solutions based on user feedback and escalate more complex issues to senior support or developers when necessary.
- Possibility to expand competence to technical tasks, including reading and writing code.
What helps you succeed?
- Experience with any ERP system helps.
- Skills in SQL, XML, Python (or other languages).
- Good communication skills in Finnish and English are a must. Our customers are mostly Finnish-speaking but your colleagues might not always be.
- You are curious and eager to learn by nature.
- You love solving problems and figuring things out both individually and as part of a team.
- Ad hoc tasks and taking responsibility don’t scare you.
What’s in it for you?
- A welcoming team of like-minded tech enthusiasts.
- Access to a treasure trove of knowledge from your colleagues.
- A manager who values you as a person.
- Endless learning opportunities.
- Extended health insurance to take care of you.
- Flexible working hours and the possibility to work remotely—our HQ is in Helsinki.
- Choose the tools you need to do your best work.
- Fun team events, regular coffee breaks, lunches, and more.
- Office perks like snacks, drinks, and lunch vouchers.
If this sounds like something you'd enjoy, go ahead and send in your application now—we can’t wait to hear from you! And if you have any questions or want to chat before making decisions, feel free to reach out to our People Lead Janina Kurki at janina.kurki@sprintit.fi.
Want to see what we are like in our daily life? Read more on our People site!
Hope to hear from you soon!